
Trustworthy AI Circle - Trust Is a Product Feature
When your AI suggests "Translate your CV" or "Summarize this medical report," three functions made choices: Engineering decided what to process. Legal determined what's permissible. Product designed what users control. When these align, users trust. When they don't, users leave.
Through real document scenarios, we'll examine the same AI feature through three lenses:
Engineering: What data is processed? Which models? How do systems fail?
Legal: What's the lawful basis? When does analysis become profiling?
Product: Does this feel helpful or invasive? Is control meaningful or theatrical?
Join Vibha Mohan and Eduard Schäli from SmallPDF for an honest dialogue about where capability, compliance, and user expectations collide. Hear about real tensions and frameworks for navigating choices when perfect alignment isn't possible.
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