From Tension to Teamwork: Communicating Expectations Without Conflict

🌅 BREAKFAST INCLUDED!

Key Takeaways:

• Recognize common communication issues that lead to workplace conflict
• Address work style differences without damaging relationships
• Communicate concerns clearly with coworkers and supervisors
• Use structured conversations to resolve misunderstandings
• Give and receive constructive feedback effectively

About the Session:

While many workplace conflicts seem emotional at first glance, they often arise from miscommunication, unclear expectations, and differing work styles. These challenges frequently affect coworker and supervisor interactions, as fears regarding job security and relationship damage can hinder productive discussions.

This interactive session focuses on essential communication skills that equip employees to handle interpersonal conflicts with confidence and professionalism. Participants will learn to address misunderstandings early, articulate concerns effectively, and engage in constructive dialogues that enhance collaboration and accountability.

Join Katie Rigsby as she shares practical communication tools, conflict-resolution frameworks, and feedback strategies that help diminish tension, foster strong working relationships, and contribute to a healthier workplace culture.

How to Register:

This webinar is hosted by the Apartment Association of Central Oklahoma and offers 2 continuing education credits. You can register online for only $65.00 at this link.

About the Speaker:

Katie Rigsby, CAPS, CAM, CALP, is a multifamily expert with 26 years in residential property management. Her diverse experience spans from Leasing Professional to Property Manager and senior executive, overseeing a multimillion-dollar budget and a substantial real estate portfolio.

As the President and CEO of Katie Rigsby Inspires, LLC, she provides consulting and education to enhance property management professionals' customer service, sales, marketing, leadership, and Fair Housing skills. An active participant in industry associations and a licensed Realtor, Katie is committed to delivering engaging learning experiences with humor.