Customer Obsession in the AI Era ft. Granola

Join us for an engaging session where we delve into the evolving landscape of customer support in the age of AI! 🌟

Why Attend?

• Discover the Impact: Learn how the ability to vibe-code fixes transforms the support process.
• Decision-Making Insights: Understand how Granola delineates responsibilities between support and engineering and how this line has shifted over time.
• Customer-Centric Evolution: Explore how customer-facing teams are adapting in the AI era to do more, faster, while maintaining a close connection with customers.

Who Should Attend?

This event is tailored for individuals who manage customer relationships within scaling companies, including:

• Support & CX leaders
• Founders
• Product engineers
• Forward-deployed engineers at technical B2B firms

Run of Show:

• 6:00 PM: Arrival & Networking 🤝
• 6:30 PM: Welcome & Fireside Chat with Vicky Firth, moderated by Youmna Sirgi (Head of Operations @ Plain) 🔥
• 7:10 PM: Open Q&A ❓
• 7:25 PM: Networking continues

Plain is revolutionizing AI support infrastructure, equipping B2B teams to innovate without coding hassles. Don’t miss the opportunity to engage with the team!

RSVP here — secure your spot today!