IxDF Zurich: Beyond Chatbots – Designing Data-Driven & AI UX Patterns

Join us for an exclusive talk with Jules Skopp as we explore how to transform raw data and AI into clear, impactful user experiences.

📅 Event Details
Location: Swiss Life, Grubenstrasse 49, 8045 Zürich
Language: English
Hosted by: Interaction Design Foundation (IxDF) Zurich Chapter

💡 About the Event
When most people think of AI in UX, they picture conversational chatbots. But the real transformation happens behind the scenes: turning raw signals into actionable, human-centered experiences that drive meaningful business outcomes.

In this interactive meetup, Jules Skopp will share concrete insights and real-world learnings from leading high-impact design teams at Expedia and Doodle.

Using a real coaching program at Expedia as a starting point, Jules will demonstrate how "next best actions" and recommendations are designed from complex data streams.

We’ll expand into modern AI UX patterns—including insight-first dashboards, embedded decision support, and intent-based inputs—that turn complex analytics into intuitive choices for users.

What you will learn:

• Real-World AI UX Patterns: Discover practical design patterns and common pitfalls when integrating AI into user workflows.
• Designing with Data: How to bridge raw signals, machine learning, and user needs to build data-aware experiences.
• Beyond the Chatbot: How to shift focus from conversational interfaces to goal-driven decision support systems.
• Actionable Frameworks: Practical takeaways applicable for junior-to-mid designers, PMs, and UX leaders alike.

👤 About the Speaker
Jules Skopp - UX Leader & Design Director
Jules brings a rich, multi-faceted career path—evolving from web developer and information architect to UX/UI specialist and global design manager. Having led a team of 35 designers and product professionals, he has built data-centric experiences for platforms generating over $2B in revenue.

With leadership roles across renowned organizations like Expedia and Doodle, Jules is passionate about conversion optimization, machine learning UX, and building modern design organizations that turn data into meaningful user value.

🕒 Agenda

• 18:30 - 19:00: Welcome & Networking
• 19:00 - 19:45: Presentation by Jules Skopp
• 19:45 - 20:15: Q&A Session & Discussion
• 20:15 - 21:00: Drinks, Snacks & Community Networking

🎟️ Registration & Attendance
Space is limited to ensure a great atmosphere for networking and discussion. Please RSVP early to reserve your spot!

Who should attend? UX/UI Designers, Product Designers, Product Managers, Design Leaders, and anyone interested in the intersection of AI, Data, and User Experience.