Lunch & Learn: Scaling Customer Success with Christoph Deckert

Join us for an engaging Lunch & Learn session featuring Christoph Deckert, a key player in Personio's transformation into one of Europe's leading HRTech unicorns! 🚀

Christoph played a crucial role in establishing the Customer Growth organization at Personio, expanding it from a single individual to over 100 employees and successfully managing the relationships of 10,000+ customers while significantly reducing churn. He will share valuable insights on maintaining strong customer connections during rapid growth. 📈

In this session, you'll get an insider's view of how Customer Experience and Growth were built and scaled within a fast-growing organization. Christoph will discuss pivotal decisions and lessons learned on his journey at Personio that can apply to anyone interested in high-growth SaaS dynamics. 💡

Expect a vibrant discussion atmosphere—this event encourages you to bring your questions regarding CX, customer growth, and scaling. 💬

And don’t worry about the food; we've got that covered! 🍽️ Please RSVP by July 5th to help us prepare properly.

📍 Location: Tacto
🎟️ Tickets: Reserve your spot here!