Conflict management - Staff week
🤝 Conflict Management – Staff Week
📍 Brno, Czechia 🇨🇿 | 1–5 June 2026
"Learn how to transform conflicts into something functional."
Conflict is an inevitable part of human interaction — it surfaces in conversations, teamwork, family dynamics, and even within ourselves. The real question is never whether conflict will arise, but how we choose to respond to it. When approached with skill and awareness, conflict can become a powerful catalyst for growth, deeper connection, and genuine understanding. 🌱
❓ Key Questions This Course Will Help You Answer
- 🧠 What is the true root cause of a conflict?
- 💬 What is your natural conflict style — and how can you adapt it?
- 📣 How do you communicate assertively without escalating tension?
- 👂 What does it truly mean to listen and appreciate different perspectives?
- 🤝 How can you co-create solutions and deliver feedback that strengthens relationships?
🎯 Course Purpose & Outcomes
This practical training course equips participants with real-world tools and strategies to:
- ⚖️ Understand the nature of conflict and its transformative potential
- 🗣️ Communicate effectively even in high-stakes situations
- 🧘 Manage emotions — both your own and others' — with composure and clarity
- 🫶 Use empathy and active listening to bridge divides
- 🔧 Apply conflict-resolution techniques that build lasting trust and collaboration
Every part of the week builds upon the previous one, creating a coherent and meaningful learning journey. Participants will interact, reflect, and be gently challenged — all within a safe and supportive environment. 🛡️
📚 Programme Overview
The 5-day programme is highly interactive — expect to laugh 😄, work hard 🛠️, learn from peers 📖, present, reflect 🤔, and also unwind 🧘. Be prepared to explore real conflicts — both personal and professional.
Topics covered include:
- ⚖️ Conflict-resolution models
- 🎭 Roles we play in life & how to move beyond them
- ❤️🔥 Working with emotions
- 🔍 Transactional analysis & power dynamics
- 🕊️ Non-violent communication (theory & practice)
- 💬 Assertiveness
- 🚧 Boundaries
- 👂 Active listening techniques
- 🤝 Building and maintaining healthier relationships
- … and extensive practice every single day
🗓️ Schedule
- 📅 Dates: 1–5 June 2026, Brno 🇨🇿
- 🕘 Daily hours: 9:00 – 13:30 (approximately 4–5 hours per day, including a ☕ coffee break)
⚠️ The course will only run if a minimum of 4 participants register.
👥 Who Should Attend?
Anyone keen on personal development, sharpening their communication skills, and building stronger relationships — with a particular focus on the university environment. This is an interactive staff training course for those ready to actively work on themselves and improve their professional performance.
💶 Participation Fee
| Ticket Type | Price |
|---|---|
| 🐦 Early-Bird (until 20 April) | €450 |
| 💵 Standard | €500 |
✅ The fee includes:
- 📖 Full training course programme
- 📑 All course materials
- 👥 Professional guidance & support
- 🎁 Welcome package
- 🌐 Online info guide
- 👩🏫 Organisational & lecturer fees
❗ Not included:
- ✈️ Travel costs
- 🏨 Accommodation (tips available upon request)
- 🍽️ Meals (affordable lunch menus available for approx. €7–8)
- 🛡️ Travel insurance (additional coverage strongly recommended)
- 💉 Vaccination
💡 Grants such as Erasmus+ Staff Mobility Training or VET may be used to cover the participation fee.
📝 Registration & Information
All details and the full registration procedure are available on the official course page:
Organised by MUNI PHARM — Faculty of Pharmacy, Masaryk University.
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