
Education
Agentic Customer Success Meetup
About the event
Join us for an insightful evening as we dive into the evolving landscape of customer relationships! The customer support ecosystem is undergoing a significant transformation:
- Voice agents now handle the first contact.
- Automated tools resolve tickets preemptively.
- Engineers deploy directly into customer environments, delivering value in days rather than quarters.
With industry leaders from Tanso, OpenAI, Langdock, and Parloa, we’ll explore the questions that matter:
- What aspects of customer work are becoming automated?
- Which elements are being enhanced?
- What responsibilities will always require a human touch?
Featured Speakers:
- Franziska Appelmann, Head of Customer Success @Tanso
- Maximilian Hudlberger, AI Deployment Engineer @OpenAI
- Niklas Hölterhoff, Head of Customer Success @Langdock
- Lisa Berenschot, Head of Customer Engagement @Parloa
Don’t miss this opportunity to gain concrete insights and honest perspectives on the future of customer success! 💡
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Location
Leopoldstraße 55
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