Design Evenings LDN: The Future of Design in the Age of AI

Join us for a fireside chat with Thom Rimmer, VP of Product Design at Fin AI, as he explores what it takes to build next-generation software. Thom will share insights from the transformation of Intercom to Fin, and how AI is fundamentally reshaping both the craft and leadership of design.
As the AI era accelerates, product design and team leadership are rapidly evolving. In this fireside chat, Thom Rimmer will unpack the shift from traditional SaaS to AI-driven products, sharing the journey of building Fin. Expect practical insights on adapting design teams to changing technologies, navigating the "global flattening" of talent, and leading effectively in a fast-moving future.
Thom Rimmer - VP of Product Design

Thom Rimmer is the VP of Product Design at Fin AI, where he leads the design vision and strategy for next-generation AI products. He focuses on crafting intuitive, user-centric experiences that simplify complex artificial intelligence into accessible, highly functional tools for users.
Event Overview
AI is redefining how we design and lead next-generation software. Thom Rimmer explores Fin AI's evolution, how design practices must adapt to rapid technological shifts, and what democratised tools mean for the future of global design leadership.
01The Intercom to Fin TransformationDiscover the strategic and design decisions behind evolving a core product into a next-generation, AI-first platform.
02Crafting Design in an AI EraExplore how rapid advancements in AI are changing the day-to-day workflow of product designers and raising the bar for digital experiences.
03The Global Flattening & Future LeadershipLearn how AI is levelling the playing field for global talent, and what it takes to effectively lead and structure design teams for what comes next.