Product transformation in the public sector

How do you transform products in organizations that hundreds of thousands of people depend on every day? Join product leaders from the Norwegian Police and NAV as they share candid lessons from modernizing mission-critical systems, building product organizations, and driving lasting change in complex public sector environments. Expect real stories, practical takeaways, and honest conversations about what product transformation looks like when the stakes couldn't be higher.

🚗 Changing Wheels While Driving: Replacing a 30-Year-Old Security and Time-Critical System

Hannah Tofteberg, Product Manager @ Politiets IT-enhet

A real case from the Norwegian Police. Building something new while maintaining something old could be a real challenge, especially if we are talking about critical public service such as police. Hannah shares the journey she and her team are going through, insights from the users, and practical tips that helped through this journey.

🧠 Strengthening the Product Mindset

Hilde Sommerstad, Head of Product Management @ NAV
Maiken Solberg Olsen, Product Lead Work and Health @ NAV
A strategic take on product organization and product transformation. What are the differences between product work in the public and private sector? How do product leaders navigate product transformation and strengthen product mindset in quaint public sector organizations like NAV? Hilde and Maiken have plenty of experience to share.

🎤 Speakers

• Hannah Tofteberg is a Product Manager at Politiets IT-enhet (PIT) in Oslo. With a background from the private sector, she chose to work for public good and is now building products for our safety.
• Hilde Sommerstad is Head of Product Management at NAV, where she leads and develops one of Norway's largest product management communities. With a background spanning digital media and technology, Hilde has held senior product roles.