AI Agents for CX: The Time Is Now
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A year ago, AI agents were an experiment. Today, they're transforming CX teams — and the gap between the haves and have-nots is growing every month.
Agents are scaling sales and support, and restructuring teams for value so they can do their best work. For leaders who know agents matter but haven't made their move yet - this is your session.
You'll learn:
What AI agents can actually do now
The opportunities agents present to grow opportunity and shrink cost, and how waiting becomes expensive.
How agents works across support, sales, and success today to deliver a more connected customer experience.
Speakers
Dee Kapila, Sr. Director of Customer Success, Fin.
Rati Zrirawa, Head of AI & Agents, Fin.
Angel Horowitz, Director, CX Education & Enablement, Daysmart
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