Root Cause SF: A support engineering dinner
Business

Root Cause SF: A support engineering dinner

Fri, May 8
03:00 AM06:00 AM
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About the event

Join us for an intimate dinner dedicated to the bright minds in support engineering! 🍽️✨

This exclusive event is designed for leaders at scaling tech companies who are navigating the evolving landscape shaped by AI. Engage in meaningful discussions on critical topics such as:

  • AI integration in technical ticket management
  • Best practices for resolving issues without escalation
  • Leveraging AI knowledge of your codebase
  • Crafting effective escalation strategies with AI as a first responder
  • Defining your technical support team's structure amidst L1/L2 AI adoption
  • Uncovering real metrics that drive success—beyond vendor marketing

Expect a small group setting, delicious food, and genuine conversations—no panels or sales pitches here! This dinner is by invitation only and accommodates around 10 guests.

Food and drinks on us! 🥂

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