UX Vienna Meetup: Service Design for Agentic AI & Interaction Principles for AI

Join us for the UX Vienna Evening Meetup on the 2nd Tuesday of every month! This August, we will gather at sclable for two insightful talks:

🗣️ From Journeys to Agency – The New Reality of Service Design in the Age of Agentic AI

Speaker: Jessica Blank, Service Designer @ sclable
Explore how the role of Service Design is evolving as AI transitions from merely supporting users to acting on their behalf. This talk will delve into the implications of agentic AI, multi-agent systems, and autonomous workflows on organizations, highlighting the importance of governance in this new landscape.

📜 Interaction Principles for AI Language Systems

Speaker: Wieland Kloimstein, UX Lead @ ImmoScout24
Discover three principles that address the behavior of AI systems, which often produce probable outputs rather than making mistakes. Learn about a powerful method to counteract these challenges.

We document each UX Vienna Evening Meetup at uxvienna.at/ongoing — check it out to see what we've been up to and what you might have missed!

UX Vienna is a proud partner of uxcon vienna. Stay updated with our announcements at meetup.com/UXvienna and follow us on LinkedIn.

We look forward to seeing you there! 🎉