Closing the Gap: How Startups Get In, and What's Going On Once They're In

👥 Two speakers, two vantage points, one enterprise story.

✨ Akshita Iyer has built a startup and now works at Tech Square Ventures, sourcing companies to address real challenges for Fortune 500s. She provides insight into what it truly takes for a startup and an enterprise to collaborate, highlighting why more corporations are turning to ecosystems like Atlanta's to find that synergy.

📊 Hari Gopal brings a different perspective, focusing on what he observes within enterprises. Historically, companies maintained separate tracks for customer experience and employee experience, but that boundary is fading. In service-intensive sectors, employees often shape customer experiences, leading them to expect similar tools and support that customers receive. Hari discusses the factors driving this change and the role of AI, data, and workflow tools.

🔗 Together, Akshita and Hari provide a comprehensive view for founders, investors, and enterprise leaders on the journey from gaining entry to understanding the shifts occurring within.