Customer Service Transformation: the blueprint to closing the AI deployment gap

AI adoption has evolved—now it's all about deployment maturity! Join us for an enlightening session highlighting insights from the 2026 Customer Service Transformation Report, derived from feedback from over 2,400 global support leaders. Discover what differentiates high-performing teams from those that are merely keeping pace.

🌟 Key Highlights:

• Key Findings Session: An expert from Intercom will delve into the major trends influencing customer support for 2026, including:
  • The impact of deeper AI integration on measurable ROI.
  • The transformation of support roles from cost centers to engines of growth.
  • Characteristics of what constitutes a “mature deployment.”

👥 CS Leaders Panel:
Featuring:

• Caroline Glackin, Director of Customer Support Optimization at Intercom
• Marco Seeleman, Customer Experience Expert at Parkbee
• Bob Gerrmann, AI Operations Lead at Road
• Tim Karelse, Customer Contact Manager at WebinarGeek

If your goal is to build an AI-first support organization, this event is a must-attend. Gain the insights and direction you need to transition from mere adoption to true transformation!

📍 Location: Kimpton De Witt Hotel
🎟️ Save Your Spot!