CX Afterhours #001 — Vienna

✨ Join us for CX Afterhours #001 in Vienna! ✨
A unique and cozy gathering designed exclusively for customer experience practitioners. Forget about panels, pitches, and impersonal name-tags. This is a space for real conversations among CX professionals from various industries, discussing how each tackles the common challenges faced by customers.

For our inaugural event, Barbara Böck, Head of CX at Wüstenrot, will present a compelling talk titled:
"From Criticism to Competitive Advantage: How Authentic Customer Insights and Critical Voices Become a Central Lever for Data-Driven Growth."
Barbara highlights that understanding experience is more challenging than ever, yet vital. She argues that those who voice their complaints still care — and that such feedback can be a treasure trove of honest growth signals if managed correctly.

Following the talk, enjoy open discussions, refreshing drinks, and precious networking opportunities — an exchange difficult to find when you’re the sole CX person on your team. Expect an intimate, cross-industry gathering encompassing banking, insurance, retail, and more!

📍 Location: Canettistraße 5, meetup1, Vienna
🎟️ Get your tickets here: Meetup Event